Legal
Terms of Service
Last updated: July 2026
Platform role
Bawar Eats connects customers with independent restaurants and couriers in configured service markets. Restaurants are responsible for menu accuracy, allergen declarations, food safety, and lawful operation.
Orders & payments
Orders are paid by card (Visa, Mastercard, Apple Pay, Google Pay) or platform wallet balance via Stripe. Tips go to couriers. Prices include VAT where applicable.
Cancellation
You may cancel for free before a restaurant accepts your order. After acceptance, any applicable cancellation fee is shown before you confirm. Once preparation starts, cancellation is not available through the app — contact support for assistance.
Age-restricted items
Where an order includes age-restricted products, you confirm the recipient is 18 or older. Couriers may verify ID on delivery.
Acceptable use
Fraud, abuse of couriers or restaurant staff, and misuse of the referral or wallet programmes may result in account suspension.
